IRS Research Repository
Description
Atlas is an internal tool developed to support discovery and the creation of the IRS Research Repository. It is an assemblage of manual and automated tasks, processes, and principles that support the centralized storage, analysis, and governance of insights derived from a series of user research and data analytics efforts, informing product direction and business priorities.
Challenge / Goal
Identify enterprise needs, existing siloed efforts, and establish alignment across stakeholders to create a centralized and scalable solution, both in size and relevancy of user research insights and guidance materials.
Discover
Fostered conversations and efforts to identify business efficiency and prioritization challenges
Role:Creative Director and UX StrategistResponsibility:Team Lead | Creative and Strategic Direction
Explore
Conducted workshop to Identify current efforts and more suitable needs
Role:Creative Director and UX StrategistResponsibility:Team Lead | Creative and Strategic Direction
Establish
Esatblishing guidance on process and governance improvements specific to the collection of user research artifacts.
Role:Creative Director and UX StrategistResponsibility:Team Lead | Creative and Strategic Direction