research repository

IRS Research Repository - Concept

The Story

Description

The IRS Research Repository (a.k.a. Insights Hub - UXR Library) is an assemblage of manual and automated tasks, processes, and principles supporting the centralized storage, analysis, and governance of insights derived from a series of user research and data analytics efforts that informs product direction and business priorities.

Challenge / Goal

Identify enterprise needs, existing siloed efforts, and establish alignment across stakeholders to create a centralized and scalable solution, both in size and relevancy of user research insights and guidance materials.

Plan

Fostered conversations and efforts to identify business efficiency and prioritization challenges

product workshop

Role:UX Strategist, Conceptual DesignerResponsibility:Team Lead | Creative and Strategic Direction

Explore

Conducted workshop to Identify current efforts and more suitable needs

product workshop

Role:UX Strategist, Conceptual DesignerResponsibility:Team Lead | Creative and Strategic Direction

Establish

Esatblishing guidance on process and governance improvements specific to the collection of user research artifacts.

product workshop

Role:UX Strategist, Conceptual DesignerResponsibility:Team Lead | Creative and Strategic Direction